Job Descriptions

 

Customer Service Agent | Motorperson | Bus Operator | Street Car Motorperson | Track Laborer

PART-TIME MOTORPERSON

     UPDATED:
September 24, 2009
     SALARY:
$19.62 an hour effective July 1, 2009
(Note: New hires will be paid $10.00 an hour during training.)
    SPECIAL NOTE: Will be required to work as a Part-time Train Attendant ($19.34) and/or Part-time Customer Service Agent ($19.10).
     AFFILIATION:
Amalgamated Transit Union - Local 589
     HOURS:
Please note that this position will work a maximum of thirty (30) hours per week. Most Part-time Motorpersons will work split shifts covering both the morning and evening rush hours.

SUMMARY OF JOB DUTIES:

Operates rapid transit vehicles along an assigned line on a prescribed schedule. Responsible for all members of the train crew, as well as the observance of vehicle operation and signal systems. Reports any problems or delays to proper supervisory personnel. Works under occasional supervision, following MBTA guidelines and procedures.

MAJOR DUTIES AND RESPONSIBILITIES:

  1. Operates rapid transit vehicles along assigned lines on a prescribed schedule and in accordance with Authority rules and regulations. Operation of the subway vehicle includes sitting for extended periods of time and some exposure to vibrations, noise, airborne particles and fumes.
  2. Inspects and/or tests the vehicle (including, but not limited to, brakes, lights, signs, doors, buzzers, horn and bell) to ensure serviceable condition. Reports and identifies mechanical problems or defects to the appropriate authority.
  3. Assists line officials in rectifying problems with the train that would impede or disrupt service.
  4. Observes the signal system on the line and immediately reports any malfunction or defects to the Central Control Dispatcher.
  5. Oversees and directs the rapid transit Train Attendant, ensuring that proper public address announcements are made and proper destination signs are displayed.
  6. Assists in the safe evacuation of passengers from his/her train when emergency conditions warrant this action. Evacuations mat occur outside and in tunnels along electrified rails. Operates onboard fire extinguisher.
  7. Prepares accident reports as required.
  8. Responds to each inquiry, whether from a customer, vendor or co-worker, in a courteous and professional manner consistent with the Authority’s “Driven by Customer Service” quality standard.
  9. Reports to work during declared states of emergency as essential personnel.
  10. Performs related duties as assigned.

POSITION REQUIREMENTS:

  1. Possession of a high school diploma or its equivalent (G.E.D.).
  2. Must be at least eighteen (18) years of age.
  3. Ability to successfully complete validated selection exam.
  4. Possession of a valid driver's license.
  5. A satisfactory driving record for at least three (3) years prior to the date of hire.
  6. A satisfactory non-renew display for tickets report from the Massachusetts Registry of Motor Vehicles.
  7. Ability to pass background screenings including criminal background check, driving record check, educational verification, employment verification and references.
  8. Ability to pass selection interview.
  9. Ability to meet the MBTA medical qualifying standards established for this position, including a drug and alcohol test.
  10. Ability to lift oneself and climb onto the subway vehicle approximately three (3) feet high.
  11. Ability to read, write, comprehend, speak and respond to instructions, posted signs, and inquiries in English.
  12. Ability to effectively communicate with customers, employees and vendors.
  13. Successful completion of the required probationary period of 120 working days.
  14. Availability to work twenty four (24) hours per day, seven (7) days per week.

SUMMARY OF JOB DUTIES FOR PART-TIME TRAIN ATTENDANT:

Opens and closes train doors to ensure the safety of the passengers at various MBTA locations. Reports mechanical problems to the appropriate personnel. Announces stations and delays in service during runs. Assists the motorperson and line officials in rectifying problems with his/her train that would impede or disrupt service. Works under occasional supervision, following MBTA guidelines and procedures. Performs related duties as assigned.